Note: A canteen ID is a 4-character code, which can consist of letters or digits. If your sales location has instructed you to use a canteen ID during sign-up, click on "Create Account" in the Kanpla app.
To sign up, enter your canteen ID to link your account to the correct sales location. Once you have the ID, open the Kanpla app, select “Create Account,” and enter the 4-character canteen ID.
Ways to Find Your Canteen ID
Finding your canteen ID depends on your sales location, as they are responsible for distributing it to users. We recommend contacting your designated person for the most accurate instructions. However, some sales locations offer the following options:
Email Notification
If your workplace or canteen recently started using Kanpla, check your inbox for an email with important details, including your canteen ID. Look for any messages introducing you to Kanpla.In the Physical Canteen
Visit your canteen and check for signs, posters, or payment terminals displaying the canteen ID. You can also ask a staff member for help.Contact Kanpla Support
If you still can’t find your canteen ID, reach out to Kanpla Support. We’ll be happy to assist you.