To join the Kanpla platform for your child at a UK school, you will need an invitation, as it cannot be accessed using a canteen ID.
You will typically receive an invitation via email from the catering administration, sent to the email address we have on file for your school. This email will contain a link that allows you to sign up with a different email address than the one registered by the school. For more information on how to join the Kanpla platform, please refer to this Help Center article.: [How do I join the platform for a UK school? (4 minute read)]
If You Haven’t Received an Invitation to Join the Platform:
Ensure that your school has received an invitation to join the platform. Schools are invited at different times, and it depends on whether your school is part of the current invitation round.
If you’ve been invited, you should have received an invitation link in your email inbox. If you can't find the invitation link in your inbox or spam folder, please contact us at [email protected], and we will assist you in getting a new link to join the platform.