My child did not receive any food today – what do I do? (2 minute read)

Check whether you had an active order in the system

Before reaching out to Support, we recommend double-checking the order in the app:

Step 1: Open the Glanmore Foods app
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Step 2: Go to the top right corner and press your profile icon
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Step 3: Scroll and navigate to Account History

Step 4: Click on 'Orders'

Step 5: Check if an order was placed for the specific date by filtering on the period of time.

Step 6: Confirm that the correct child, meal, and date were selected

If you can’t find an order for that date, it likely wasn’t placed or confirmed in time.

If you had an active order but did not receive the meal, please contact the kitchen.

To do this, go to the app’s homepage, scroll to the bottom, and click the Contact Kitchen button.