If you previously added allergen information in the old WebOrder system, this article explains whether it carries over to the new Glanmore app, and what steps to take if not.
Will my allergen settings transfer automatically?
No — allergen preferences from the old WebOrder system are not transferred to the new platform.
To make sure your child’s dietary needs are correctly registered, you’ll need to manually add allergens in your new profile.
How to add allergens:
Step 1: Click on your profile icon in the top-right corner of the app
Step 2: Select “Allergens” from the menu
Step 3: Add the relevant allergen(s)
Step 4: Click “Save”
Need more help?
Once saved, the app will take your allergen settings into account during ordering.
Need help setting this up? You’re always welcome to contact Kanpla Support through the Help button in the app or on the website — we’re happy to assist!