If you have concerns about food quality, missing items, or other food-related issues, these should be addressed directly to the kitchen or caterer responsible.
While Kanpla provides the software platform to facilitate food orders, we do not oversee food preparation or delivery, and our support team specializes in technical assistance with the app.
Here’s how to address food-related inquiries:
Contact the Kitchen Through the App
Open the Kanpla user app and log in with your email and password.
Scroll down to the bottom of the homepage.
Click the "Contact Kitchen" button. This will provide you with the direct contact information for the kitchen.
No "Contact Kitchen" Button?
If you don’t see the "Contact Kitchen" button, you can find the kitchen’s or caterer’s contact information by:
Searching Online: Look up their details on Google.
Reaching Out to Kanpla Support: Our team can guide you to the right contact information if you’re unable to locate it.