When placing an order, it must be done within the deadline set by the kitchen. You can find the ordering deadlines in the various modules of the app.
For example, to check the lunch ordering deadline, navigate to the Ordering Module.
The deadline will be clearly displayed at the top of the page (see picture above). Be sure to place your order before the deadline, as in-app ordering will not be available afterward. If you need to place an order after the deadline, please contact the kitchen directly for assistance.
Placing orders after the deadline
Contact the Kitchen Through the App
Open the app.
Scroll down to the bottom of the homepage.
Click the "Contact Kitchen" button. This will provide you with the direct contact information for the kitchen.
No "Contact Kitchen" Button?
If you don’t see the "Contact Kitchen" button, you can find the kitchen’s or caterer’s contact information by:
Searching Online: Look up their details on Google.
Reaching Out to Kanpla Support: Our team can guide you to the right contact information if you’re unable to locate it.