My invitation link is not working - what do I do? (2 minute read)

Step 1: Try opening the invitation link again in your browser or app
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Step 2: If it still doesn’t work, take a screenshot of the error message or issue

Step 3: Make sure the screenshot clearly shows what happens when you click the link
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Step 4: Send the screenshot to Kanpla Support via chat icon in the bottom-right corner of this website.

We need this information to understand and reproduce the issue on our end. Once we have it, we’ll look into it right away.