If an admin order is no longer needed — for example, if an event is cancelled or the class will not require meals — you can easily remove it from the system.
Follow these steps to cancel an admin order:
Step 1: Log in to the Glanmore app using your teacher account.
Step 2: Select the correct class. You can check which account you’re using by tapping the profile icon in the top right.
Step 3: In the top menu, go to Admin Orders.
Step 4: Use the arrows to navigate to the week containing the order you want to cancel.
Step 5: Find the relevant day and product, click in the quantity field, and enter 0. Repeat this for all items you wish to remove.
Step 6: Press Save in the top right corner to confirm your changes.
Once saved, the cancelled order will no longer appear in Glanmore’s delivery planning.
If you have trouble cancelling an admin order or need further assistance, please contact Kanpla Support via the Help button in the app or on the website.