How do I cancel my order if the deadline has not passed? (1 minute read)

It’s easy to cancel your order if the deadline hasn’t passed. Just follow these simple steps:

Quick Steps:

Step 1: Log in to the Kanpla app or the browser version using your credentials.

Step 2: Go to the ordering module where you placed the order.

Step 3: Locate the order by finding the day, meals, etc., that were ordered.

Step 4: Click "Delete" or remove the checkmark next to the order.

Note on Video Walk-through:
The video demonstrates how to cancel an order in the meeting services module. The process is the same for all order types: simply go to the ordering module where you placed the order, locate it, remove or delete it, and you'll receive an in-app confirmation that the order has been canceled.

Introduction to meeting services (3 minute read)

How do I cancel an order after the deadline has passed? (1 minute read)

How do I change an order before the deadline has passed? (1 minute read)

How can I confirm if my order was successfully placed? (2 minute read)

How do I place an order on behalf of my team or company? (3 minute read)