Step-by-step: How to place a manual order
Step 1: Log in to the Kanpla app or https://app.kanpla.io/app
Step 2: Go to the “Order Now” module
Step 3: Navigate to the week you want to place your order in on PC
- or scroll down to the date you want to place an order for in the app
Step 4: Select possible meal options and confirm the order by clicking on "Order"
Step-by-step: How to place an automatic order
Step 1: Log in to the Kanpla app or https://app.kanpla.io/app
Step 2: Go to the “Order Now” module
Step 3: Find the blue box with "Set up automatic orders" and click "Set up"
Step 3: Click on the "+" icon to add an automatic order for a specific day of the week
Step 4: Select a dish or select "I don't want lunch" if you'd prefer not to receive an order on this day of the week
Step 4: Select a meal or select "I don't want lunch" if you'd prefer not to receive an order on this day of the week
Step 5: Confirm your choice by clicking the button "Every Day of the week"
What type of order should I choose?
You can choose between two options:
Option 1: Manual Order (as shown above)
You pick your orders yourself day by day
Does not carry over, so you’ll need to order again each week
Good if your child’s schedule or appetite varies
Option 2: Automatic Order
Your selections will repeat automatically every week
Ideal if you or your child eats the same meals regularly
Note: if you'd rather have something else than the automatic order on a certain day, you can always pick something else through Manual orders before the order deadline.
What now?
Once your order is placed, it will appear both on the date you've ordered for and in your Order Overview under “Upcoming Orders.”
Need help? You’re always welcome to reach out to Kanpla Support through the Help button in the app or on the website – we’re here for you!