If your order order confirmation doesn’t match the items delivered, please contact the kitchen directly to address the issue. Instructions on how to see your order confirmation [Where can I see my order confirmation? (2 minute read)]
Contact the Kitchen Through the App
Open the app.
Scroll down to the bottom of the homepage.
Click the "Contact Kitchen" button. This will provide you with the direct contact information for the kitchen.
No "Contact Kitchen" Button?
If you don’t see the "Contact Kitchen" button, you can find the kitchen’s or caterer’s contact information by:
Searching Online: Look up their details on Google.
Reaching Out to Kanpla Support: Our team can guide you to the right contact information if you’re unable to locate it.