If your account was created with the wrong email address – or if you just want to update it – you can easily change it yourself in Kanpla. Follow these quick steps.
Easy Step-by-Step Guide to Change Your Email
Step 1: Open the app or use the web version, and log in with your credentials.
Step 2: Click the profile icon in the top right corner.
Step 3: Click "My account".
Step 4: Click "Change email".
Step 5: Type in your new email address, and then enter it again to confirm.
Step 6: For security reasons, enter your current password.
Step 7: Click "Change email" to apply the update.
You’ll receive a confirmation email at your new email address, letting you know that your email has been successfully updated. No further action is required.
If you run into any issues while changing your email, don’t hesitate to contact Kanpla Support.